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FAQs (Frequently Asked Questions)

Teachers' Questions

Question: Do teachers have special log-in accounts?

Answer

• No, not at the moment.
  There is just one user account: student.
• Log in username: "student" and password "student".

Question: Do teachers have a special secure area to save files?

Answer

• No, not at the moment.
  You can use the shared files drive [called "shared on 'eflserver' (S:)"] which you can find in My Computer, but it is not secure. Anyone can delete these files.
• If you want to save files securely, use a personal USB flash drive. If you need one of these, ask in the Main Office.

Question: For trouble-free computing lessons, what can I do?

Answer

Here's the easiest, quickest and most comprehensive solution:

• Re-start all the computers
  at the beginning of the lesson!

Reason why:

• The new setup uses a program called Drive Vaccine. Drive Vaccine has made a good 'clean' virus-free working image of the student computers, on the file server. It's like a snapshot photo of how they ought to be.
• If you re-start the computers, all changes to the student computers made subsequent to this snapshot are deleted, and the good 'clean' virus-free working image of the computers is re-loaded.
• This can cure problems with:
  • bad Internet/local network connection
  • dropped printer connection
  • programs crashing or behaving badly
  • spyware, Web page pop-ups and viruses
  • wrong Web homepage in Internet Explorer